Need help or have feedback?
Billee is still in Beta, so we’re learning, fixing and improving as we go. If something feels off, confusing, or could be better, we’d love to hear it.
Contact us at Billee@support if you have any questions or want to get in touch.
Having an issue in the Billee App?
Here are some tips of what to include to help us help you as fast as possible:
1. What happened
A quick explanation of the issue, what you expected to happen, and what actually happened.
2. Your account email
The email address you use to sign in to Billee. If you’re not sure, include any email addresses it might be linked to.
3. How you signed in
Let us know if you used Google, Apple, Microsoft or email/password.
4. When it happened
The date and approximate time, including your time zone if you can.
5. How to recreate it
If there are steps that led to the issue, share them with us. For example: “Opened the app → tapped Due → selected first bill → screen froze.” These are super helpful, especially if something looks wrong or isn’t working as expected.
6. Your device details
Let us know what device you’re using, like iPhone model, iOS version, app version.
7. Anything else that might help
For example, whether the issue happened with a specific bill, provider or connected email account. Please don’t send passwords, one-time codes, full card details or anything highly sensitive.
The more context you give us, the faster we can work out what’s going on.